What this means is that they will no longer accept new orders or upgrades from 2023 and will move existing lines to VoIP in 2025.
About 2.4 million businesses in the UK still operate on PSTN or ISDN, most of which are small and medium enterprises. Some larger organisations have also yet to make the switch. Roughly 33% of large corporations still rely on analogue for a portion of their communications processes.
If you’re one of the businesses still using landline telephones and fax machines, the switch off will dramatically impact your operations. You’ll need to figure out how this situation will change how your staff communicates with clients, customers, partners and vendors and how you’ll cope with that change.
You may be thinking, ‘The switch-off is 2025. Why do I have to worry about it now?’
Will you need to get rid of your telephones and purchase new equipment?
Is your internet connection fast enough to support cloud telephony?
Ultimately, you shouldn’t wait until 2025 to migrate your phone networks. We’ve detailed everything you need to learn digital communication systems to help you.
Switching to the UTG VoIP system gives you plenty of opportunities to upgrade your internal and external communications. Look for a VoIP service provider that offers functionalities that make communication easier and more seamless for your company.
You can tell them some of the miscommunication issues you often experience, and they’ll recommend features for you to add.
You can get call analytics and CRM integration, for instance. These tools are incredibly advantageous if you use your customer contact centre for data and insight gathering. Below are other VoIP features to consider:
Another advantage of VoIP is that it’s easy to set up.
Follow the information below to go digital.
The performance of your VoIP system depends largely on your network connection. Many of the complaints and problems with VoIP happen due to an unstable or slow internet connection, so we make sure yours is fast enough.
We can now offer gigabit speeds in our business plans. Gigabit is much faster than megabit, with one Gbps equivalent to 1,000 Mbps. We can look into these internet plans to ensure that your connection can support all VoIP capabilities.
Other than speed, you also need to look at the stability of your internet connectivity. Opt for wired internet connection like cable or fibre because these are more stable than wireless but this is something we can advise you on accordingly.
We recommend getting a Fibre to the Cabinet FTTC Sogea,FTTP or leased line internet service if you’re implementing a unified communications strategy. FTTC provides a superfast broadband connection over fibre optic cable to support bandwidth-heavy functions like video calls.
But if you’re using a VoIP phone system minus UC, a Single Order Generic Ethernet Access or SOGEA connection should be enough. SOGEA.WE will be sure to check your connectivity’s packet loss and jitter since these are the two metrics that indicate your upload and download speeds.
UTG Billing
03300 88 1467